The Best Virus Protection on the Market

April 29th, 2016

For years, we recommended antivirus systems from Symantec and Norton. Unfortunately, they have become too cumbersome and problematic to use and maintain. More importantly, they have proven ineffective against newer crops of viruses. When we set out to find the “best” antivirus system, we started by listing what was important to us and our clients: […]

Read More

Staff Quits and deletes all emails?!?

April 22nd, 2016

For the third time in the last year, we have been called upon to try and recover email that was deleted by an employee right before they unexpectedly quit. In all cases, the employee’s email contained important client-related correspondence. In all cases, the employee deleted the email just to cause trouble. How can this be […]

Read More

iPhone or Android? Which one is right for me?

April 15th, 2016

There is no wrong one to go with. Each have their distinct advantages and weaknesses. The bigger question (and something you might not have thought of yet) is what “ecosystem” are you invested in? Meaning, which platform have you invested more of your time and money? Let’s look at the ecosystem more in depth. Android […]

Read More

Jordan Greiner joins Matrix

January 16th, 2016

We are pleased to announce that Jordan Greiner has joined Matrix as hour Help Desk Routing Specialist. He comes to us after several years as a CSpire Customer Service Representative, where he helped customers with smartphone issues. Jordan was recognized by his peers as an ‘export’ on all things Android and hosted training sessions for […]

Read More

HIPAA Business Associate Agreement

November 21st, 2014

Download the latest HIPAA Business Associate Agreement Download PDF

Read More

Passwords (Part 1)

September 2nd, 2014

Or, how computer people have lied to you for years without your knowing. Today, everybody has (or wants) a password. There’s one for your PC, your email, your bank, your shopping, your social media. They’re everywhere. And there are all these rules. You have to use a capital letter, and a number, a symbol, and […]

Read More

Apple OS5 Review

December 2nd, 2011

Apple is making a monumental strive towards cloud computing with the release of the new operating system for Iphone, ITouch, and IPad. The change is revolutionizing how our smart devices store and backup crucial data and eliminates the need for a PC. In addition to cloud-based storage with all OS5 capable devices the operating system […]

Read More

Sign up for the Solutions Newsletter